Payment posting is a critical step of the revenue cycle management of any solo practitioner or
healthcare organization. It involves posting and deposit functions and reconciling posting activities
with deposits. The payment posting process affects many other functions of the medical office and
can have a major impact on patient satisfaction, efficiency, and overall financial performance.
Payment posting also provides insights into a practice’s daily revenue stream and helps the practice
promptly catch potential issues and make corrections. It is your practice to be able to see daily
insurance payments from EOBs, insurance checks from ERAs, patient payments, and more. And
having an efficient payment posting system provides an efficient view of your day-to-day financial
picture.
We follow some ways of payment posting that can make your billing process more efficient and ultimately increase revenue:
Processing of payments made by Patients via cash/cheque/credit cards for copays, deductible, or for non-covered services.
Batch Processing of electronic remittance advisory (ERA), correction of any exceptions, and transfer of balance to the secondary insurer.
Processing of payments made by insurance companies without ERA, and transfer of balance to the secondary insurer.
Posting of denials and rebilling to the secondary insurance company, transferring the balance to the patient, write-off the amount, or sending the claim for processing.